Frequently Asked Questions

When will I have my quote returned?

–

Our estimators work very hard to get your quote requests back to you as soon as possible, however due to high work loads sometimes there can be a delay, but we will always keep in contact to let you know how we are progressing with your quote.

How long will it take to make my benchtop?

–

Production of your stone benchtop usually takes 10 - 14 working days once we have material arrive in the factory and a final site measure has been conducted. In some cases we can do it sooner than this.
However, during busy times there may be a longer wait than usual. Our staff will be able to let you know our current lead times at the time of quoting. If timing is critical on your job, please let us know during the quoting stage and we’ll advise whether it is achievable before we proceed.

Why do some stone brands and colours cost more than others?

–

Slabs. The price of a stone slab depends mainly on the process required to prepare it for use. Some types of natural stone can work out cheaper than man-made stone, despite the common assumption that natural stone is more expensive. This is because natural stone requires less processing than engineered stone.

– Other factors that make some more expensive than others are its rarity, popularity and the distance it had to travel to get here.Within each stone brand there are usually 4-5 different levels of pricing, from a ‘standard’ range right up to a ‘deluxe’ or ‘exclusive’ range.

– Labour. The least-expensive edge profile is a 20mm pencil round, this is because most slabs come in 20mm to begin with. Other factors that will affect the labour cost are, mitred edges, cutouts, complexity of the job etc..

Will Wave Surfaces disconnect and reconnect any of my appliances or sinks/basins when installing?

–

Unfortunately no, you will need to arrange this yourself with the appropriate trades people. All appliances and sinks will need to be disconnected and removed prior to your stone benchtop installation.

What is an acrylic solid surface?

Acrylic solid surfaces are a premium product is a fast emerging, latest technology and is increasing in consumer popularity at an unprecedented rate. This is due to its flexibility and endless application possibilities available when using solid surfaces.
Acrylic solid surface can be used for any new home, renovation or interior design project and can create a seamless finish to any vertical or horizontal application such as; kitchen, laundry bench tops, cupboard doors and splash backs or bathroom vanity. It can also be very effective for a grout free, full wet area lining for bathroom, shower and toilet. It is a great low maintenance, alternative to standard doors, skirting and architraves, balustrades or flooring.
Wave surfaces are proud suppliers and fabricators of all the highest quality brands of Acrylic material, inclduing: Corian, Hi-Macs, Staron.

What are the different edging profiles I could have with my Stone or Acrylic benchtops?

–

It really depends on the type of material you choose. Some natural stones and porcelain are better suited for certain edge profiles for asthetics and to give the best possible application to the matierals individual structial intergrity. Acrylic surfaces have boundless profiling options.
At Wave Surfaces, we also ahve the equipment and the technology to create curves, bends, custom design cut outs and a range of routering options on our state of the art CNC machine. To see more about our edging profiles, click here.